Archive for the ‘Entrepreneur’ Category

i left. you might. and so will your loyal customers.

Tuesday, February 22nd, 2011

Frustrated on phone As both a CEO and a consumer, I often experience customer service situations through a unique lens.  I am usually on the lookout for how to apply those experiences to my own organization. Seth Godin reminded me today of a recent encounter with my (now former) cable company that had the potential to teach me a powerful business lesson.

Which I completely ignored.

Until now....

You see, my husband and I were loyal Dish customers for almost    Read More

thriving in incompetence

Tuesday, July 14th, 2009

Journey to unknown I had the privilege recently of listening to a keynote given by Julio Olalla, founder of the Newfield Network (a coaching institute) and well known in coaching circles.  He was magnificent.  He spoke about many things but something that resonated with me was this statement "When we declare a dream, the first thing we realize is that we are incompetent to get there, so many of us declare nothing at all."
WOW! Talk about a lightbulb moment!!    Read More

do something

Tuesday, June 30th, 2009

"It's not the load that breaks you down, it's the way you carry it." -Lena Horne

Take action This has been a tough week.  On Tuesday, I received the following email:

My boss is about to lose his machine shop and I was wondering if their is anything that can keep this from happening. It is a small family owned business and he treats his employees like family. He is in major debt with vendors, the IRS    Read More

is your business going the way of the dinosaur?

Tuesday, June 23rd, 2009

Dinosaurs The other day I held a consult for a potential client who - if he does nothing differently - will be extinct by the end of 2009, if not before. 

His story:  He began a recruiting company well over 10 years ago and created a strong, specialty niche for agencies needing associates with IT skills and a top secret clearance.  It was great at the time.  The only problem if any,  was that he was the third party supplier and never had the direct    Read More

the road to lasting wealth: pursuing passion or pursuing money

Tuesday, April 14th, 2009

Road to wealth If you're one of those who believes that following your passion is a pipe dream reserved only for those who "can afford it", perhaps today's post will shed a little insight on just why following your passion could be the way to go!

Whether you want to believe it or not, more millionaires than you can imagine will be created in this economy. 


Simply put: One of the fundamental components of wealth creation is doing work you    Read More

the social media trap

Wednesday, March 11th, 2009

MySpace, Facebook, LinkedIn, Twitter, Plaxo etc, etc.....

Social media Once the exclusive haven for friends and family, social media (Social Media 2.0) is now growing as a marketing platform for businesses.  You can follow, update and tweet (i.e. microblog) your status as often are as little as you choose.  The idea is to build your tribe - a natural community of followers who are drawn to your message, service or product.  As you communicate items of interests, your tribe passes that    Read More

playing beat the clock

Monday, March 9th, 2009

Alarm clocks When a business owner starts a new venture, it always seems like a race against time until you turn the corner - the profit corner, that is. Of course, that is only the first success marker, the ultimate goal is to actually generate sufficient income to pay the bills and create a differrent level of personal freedom but sometimes we need to remember that "slow and steady wins the race".

I was thinking the other day about a colleague of mine that is essentially out of    Read More

the definition of insanity (even in a recession)

Wednesday, March 4th, 2009


A young woman phoned me recently in complete distress over her career.  She was in her early thirties and concerned because she had not yet found the "it" in her career.  She felt she had been moving from company to company to company throughout her relatively young career and wanted to get to the root of what it is she really wants to do.

I want to share something with you today that you may not want to accept or believe but I'm    Read More

networking too

Wednesday, February 11th, 2009

Networking Networking is one of those areas in which one can engage in a lot of activity for little return if you aren't careful and/or strategic.  For some, networking is more about quantity than quality and they simply figure that if they collect enough people someone in the group is bound to be of benefit to them. 

Of course what's missing is that:

 1. Networking is about "relating" not collecting and

2. Networking is about mutual giving

Feel free to check out the original post by clicking here Read More

moving into action

Monday, January 5th, 2009

Dream Congratulations!  By now you have spent some time thinking about what you want to create in 2009 and hopefully you didn't limit yourself regarding what that looked like.  You deserve to dream big and you deserve to live a big vision - together we'll discuss how you get there.

Taking poetic license from the NBA, this is the year you get to play big or go home.

That's what I'm holding you to.

Playing big doesn't necessarily mean becoming President of the US.  Playing big could mean getting    Read More